Orders are sent to our warehouse immediately and can be dispatched in as little as 1 hour. If you have placed an order more than an hour ago we will not be able to amend or stop the order. If it is within our open hours and less than one hour ago then please email hello@baristaandco.com and we will do everything possible to help you. We cannot guarantee that we will be able to change the order so please take care to order the correct item.

Yes, we can issue you with a VAT invoice. Please email hello@baristaandco.com and we will send you a VAT invoice to the email address you have used or provided. Please note this invoice is sent from a system called Unleashed and it can often be held in junk or spam so please do check these folders if you have not received the VAT invoice within 3 working days.

We process orders immediately to ensure quick dispatch and delivery. If it is over 1 working hour since you placed your order we will not be able to cancel the order. You will be able to process a return and refund through your account once you have received the item. 

If it is within 1 working hour since you placed your order please complete our order amend form and we will do everything possible to help but we cannot guarantee the cancellation. 

It is not possible to cancel an order that is placed after 3pm and will be shipping on the same working day.

We process orders immediately to ensure quick dispatch and delivery. If it is over 1 working hour since you placed your order we will not be able to change the delivery address.

If it is within 1 working hour since you placed your order please complete our order amend form and we will do everything possible to help but we cannot guarantee the change of address. It is not possible to cancel an order that is placed after 3pm and will be shipping on the same working day. 

You can change your delivery address for future orders by logging in to your account.

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