3 Year Guarantee
Here at Barista&Co we believe in selling products that we would want to be sold so they have to function well and last the test of time. That said we live in the real world and every now and then faults do happen but we will always be here to help. We offer a three year guarantee on most of our products and should you have any issues, please contact us and we would be happy to help. It's also important to remember that we offer a 60 days free returns service so you can buy with confidence (please see above)
We only offer this guarantee on products purchased through our website (www.baristaandco.com), if you have purchased from another retailer you will have to review their returns policy.
The guarantee omits the products listed below as they have been designed specifically with replacement parts or consumables that should not be used for 3 years.
- Paper filters
- Products with nylon filters (Brew It Stick)
- Coffee press stainless steel filters
- Glass components
What faults are covered?
- Structural faults and defects
- Defects from reasonable usage
What isn't covered?
- Accidental damage
- Broken glass
- Cosmetic marks from use (scratches and coating)
- Damage from dishwasher cleaning (hand wash only products)