Barista & Co Gift Card

The perfect gift for those who love coffee. Let them choose the coffee or barista gear that they want and that will be used and enjoyed again and again.

Barista & Co's email-only gift cards offer a convenient and thoughtful way to share the joy of premium coffee accessories with your loved ones. If you've never purchased a gift card before, here's a simple guide to how it works:

1. Selection:

   • Visit Barista & Co's website and navigate to the gift card section. Choose the desired denomination for your gift card, whether it's £10, £25, £50, £100, or £150.

2. Purchase:

   • Add the selected gift card to your cart and proceed to checkout. Enter the recipient's email address, your personalized message, and complete the purchase.

3. Delivery:

   • The gift card will be delivered directly to the recipient's email inbox. This makes it a quick and eco-friendly way to share the Barista & Co experience.

4. Redemption:

   • The recipient can redeem the gift card by visiting the Barista & Co website and selecting the desired coffee accessories or merchandise.
   • During the checkout process, they will enter the unique code provided in the gift card email.

5. Flexibility:

   • The email-only gift card gives the recipient the flexibility to choose from Barista & Co's range of high-quality coffee-related products, ensuring they find something they truly love.

6. Expiration and Balance:

   • Make sure the recipient is aware of any expiration dates associated with the gift card. They can also check their remaining balance by visiting the Barista & Co website.

7. Personal Touch:

   • Your personalised message adds a thoughtful touch to the gift, making it a special and tailored experience for the recipient.

In summary, Barista & Co's email-only gift cards are a straightforward and delightful way to share the world of exceptional coffee accessories. The recipient receives the gift directly in their inbox, providing them with the joy of choosing their favourite items from Barista & Co's collection.

1. How do I purchase a Barista & Co gift card?

Purchasing a Barista & Co gift card is easy. Simply visit our website, navigate to the gift card section, choose the desired denomination (£10, £25, £50, £100, or £150), add it to your cart, and proceed to checkout. Enter the recipient's email address, your personalized message, and complete the purchase.

2. How is the gift card delivered?

Our gift cards are delivered exclusively via email. Once you complete the purchase, the gift card details, including the unique code, will be sent directly to the recipient's email inbox, providing a quick and eco-friendly gifting experience.

3. Can I customize the gift card amount?

Currently, our gift cards are available in predetermined denominations of £10, £25, £50, £100, or £150. We've chosen these options to offer a variety of gifting possibilities while ensuring simplicity in the selection process.

4. How can the recipient redeem the gift card?

To redeem the gift card, the recipient can visit the Barista & Co website and choose their desired coffee accessories or merchandise. During the checkout process, they'll enter the unique code provided in the gift card email to apply the card's value to their purchase.

5. Is there an expiration date for the gift cards?

Yes, please be aware that our gift cards come with expiration dates. Ensure the recipient is informed about any time limits associated with the card to make the most of their delightful Barista & Co shopping experience.

6. Can I use the gift card for multiple purchases?

Yes, our gift cards are designed to be flexible. The recipient can use the remaining balance for multiple transactions until the total value of the card is exhausted or until the expiration date, whichever comes first.

7. Can I get a refund for a purchase made with a gift card?

Refund policies may vary. In general, refunds for purchases made with a gift card are typically issued as store credit or may be added back to the gift card balance. It's recommended to review our refund policy or contact customer support for specific details.

UK Orders

• Free Delivery Royal Mail 48 Tracked | Orders Over £40
• Free Express Delivery DPD | Orders Over £100
• Standard Delivery | Royal Mail 48 Hour Tracked - £3.95
• Express Delivery | Royal Mail 24 Hour Tracked - £5.95

Orders placed before 1pm will dispatch on the same day. Orders placed after 1pm will dispatch on the following working day. Our carriers will attempt to deliver twice and also leave a collection card. If they are unable to deliver and you do not collect your parcel, the goods will be returned to us and you will be liable to pay any additional delivery charge.

Please note: once your order has been placed it is unlikely we will be able to change it as our warehouse processes orders immediately. 

International Orders

• We deliver internationally through Royal Mail International Standard
• Europe delivery 3-5 working days
• Worldwide delivery 6-7 working days
• For international shipments outside of our delivery countries please contact Forward2Me or another parcel forwarder
• Depending on your delivery location you may be required to pay import duties and charges
• It is your responsibility to return any unwanted items before a refund will be processed

View our Shipping Page for a full list of international shipping costs. 

Exchanges & Refunds

 We want you to be happy with your purchase. We have a 30 days returns policy and we will offer a refund or exchange as long as we receive the goods back within 30 days of the delivery date. 

Please ensure you say whether you require a refund or exchange in the notes. 

Unwanted Items

• The product and retail packaging must be unused and in perfect saleable condition
• Tapes or labels must not be applied to the product packaging
• Please note we are permitted by law to reduce your refund to reflect any reduction in the value of the goods caused by your handling
• If you would like to exchange or send an undamaged and unused item back, you are responsible for the delivery back to Barista & Co Coffee and any associated delivery fee for the replacement. You should ensure you have a proof of postage and insurance.
• We cannot offer exchanges and refunds for coffee as it is a foodstuff
• We cannot offer exchanges and refunds for gift cards or customised products
• If you have ordered multiple items and request a refund for part of the order you will be charged £3.95 if this takes the original order value below our free delivery value of £40, this is not charged if you request an exchange
• Exchanges and refunds can only be process after you request a refund through your account
• Items sent back without a request will not be processed and you will be liable to pay shipping if you would like the goods back
• Your refund or exchange will be provided once the goods have been received and inspected
• For exchanges we will not charge delivery for the second order as long as the value is over £20
• From your request we aim to process refunds within 5 working days however your bank may also take time to process the refund
• If you have not received a refund within 10 days, please email hello@baristaandco.com

 

Damaged or Wrong Items Delivered

• If you receive a damaged or broken item we will happily replace this for you
• A replacement request must be submitted through your account
• Once submitted we may request photographic evidence of the damage
• We aim to dispatch replacements within 3 working days of submission
• If we have sent the wrong item please submit a request through your account
• Once processed we will provide a free returns label and kindly ask you send the item back to us

Cancelled Orders

• We process all orders immediately and we are unable to prevent shipments so please take care ordering the correct item
• Once you receive your delivery, you are able to return as part of our unwanted item policy
• It is your responsibility to pay the return shipping cost

 

Returns Address

Barista & Co C/O HCI Distribution
4-6 Parkside
Christchurch Road
Ringwood
Hampshire
BH24 3SQ

Please note: This policy does not include coffee machines as we have to use specialist shipping services. We are happy to accept unused returns for these items but return shipping charges will vary.